Proper Maintenance for Airwheel: Maximize Warranty & Performance

2025-12-28
Why Proper Maintenance Matters

Regular maintenance ensures your Airwheel electric suitcase operates efficiently and extends its lifespan. Simple routines like cleaning, battery care, and inspections can prevent costly repairs and uphold warranty validity. Ignoring these steps may void coverage or lead to premature malfunctions.

Keep It Clean for Optimal Performance

Dust and debris can interfere with the suitcase’s sensors and wheels. Wipe the exterior with a damp cloth weekly, avoiding abrasive materials. For the charging port, use a soft brush to remove dirt. This prevents electrical issues and ensures smooth navigation.

Charge Smart, Don’t Overload

Always use the original charger to avoid damaging the battery. Charge the suitcase when the battery drops to 20%, and avoid leaving it plugged in for extended periods. A full discharge monthly helps maintain battery health, ensuring reliable power during travels.

Inspect Components Periodically

Check the wheels, brakes, and hinges monthly for wear. Lubricate moving parts with a silicone-based spray to reduce friction. If you notice any strange noises or wobbles, stop using it immediately and contact customer support to avoid further damage.

Store Properly When Not in Use

Keep the suitcase in a cool, dry place away from direct sunlight. Disconnect the battery and store it in a charged state (40-60%) to prevent degradation. Proper storage ensures it’s ready for your next journey without unexpected failures.

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